PRIVACY AND COOKIE POLICY

Last update: 09/17/2020

Welcome to https://katarzyna.bg/

Thank you for visiting our online store.

Platinum Brands Ltd. and Katarzyna Estate Ltd., take to heart the confidentiality of the information you share with us and the protection of your personal data. We strive to ensure that our personal data processing activities comply with the requirements of the General Data Protection Regulation (GDPR), applicable from 05/25/2018.

Given that this Privacy Policy forms an integral part of the General Terms of Use, please familiarize yourself with them at the provided link for Terms of Use. The page uses cookies according to the Cookie Policy described below.

The purpose of this Policy for confidential treatment of the personal data of website visitors, customers and other contractors of “Platinum Brands” LTD. is to ensure transparency in processing, storage periods and other circumstances described here, as well as the rights of natural persons in connection with the processing of their personal data and the ways of their exercise.

Who are we?
“Platinum Brands” LTD. is a Bulgarian company that deals with trade in wine and spirits, marketing and construction of company stores in the field of trade in wine and spirits. “Platinum Brands” LTD. is the exclusive distributor of Katarzyna Estate for the territory of the Republic of Bulgaria.

“Platinum Brands” LTD is registered in the Registration Agency with UIC 201891250, with registered office and address of management City of Sofia, 86 “Patriarch Evtimii” Blvd, email: dpo@platinumbrands.bg and is represented by Tsvetelina Nikolova, managing director and representative of the manager Ralitsa Ivanova Cherneva.

Why is it important to read our Privacy Policy?
Please take the time to read this Privacy Policy carefully. It regulates issues related to the purposes and volume of personal data we process, to whom we provide them, and what your rights are in relation to this processing.

Using https://katarzyna.bg/ (the “Site”), whether you just visit it to get to know us and our activities, to view our lifestyle blog, to subscribe to information about current promotions (subject to availability of the service) and events or send us a message by filling out the contact form, you are sharing information that may contain personal data.

We may periodically amend and update this Privacy Policy. In such cases, the current version will always be available and, where appropriate, you will be notified by other appropriate means. The date of the last update will be noted at the beginning of the Policy.

What personal data do we process?
https://katarzyna.bg/ (“Platinum Brands” LTD.) collects and uses your personal data to administer, maintain, improve and receive feedback on the goods and services we offer, to detect and prevent errors, violations of the law or the contractual terms.

Information you provide to us
This is information that you provide to us by filling out forms, sending requests and messages on the Page, as well as when you make subsequent contact with us in the course of processing your order, as well as when making a delivery and making and processing payments.

The information may include identification data (Name, date of birth or social security number), contact data (email and phone number), financial information and others that may be required to further process your order.

When conducting tastings and other events, the same may be filmed and published on our websites and/or in the profiles maintained by us in popular social networks. Consent in these cases is provided verbally by the data subjects or by other appropriate means.

When children are allowed to attend the respective event, they must be accompanied by their parent/s, guardian/s, guardian. In these cases, the consent is expressed or confirmed verbally or in another appropriate way by the parent (guardian, trustee).

However, if you wish to have a photo in which you are present taken down (and/or deleted) from the place where it was posted, you can contact us at the given contacts.

When you choose a payment method, you provide data that is used and stored by the payment service provider solely for the purpose of making the corresponding payment.

The personal data provided by you (name, address, telephone, email) are used only and solely to establish contact with you and perform the service (delivery of the products selected by you). Creating a profile on the site is optional. If you create an account, you have the option to edit or remove your personal data from the site or to delete your account entirely. Profiles on the site are not public and third parties do not have access to the information you provide (personal data).

https://katarzyna.bg/ keeps an archive of your orders. If you would like the archive of your orders and the data about them to be completely removed, please send an email to info@katarzyna.bg

How do we collect your information and for what purposes do we use it?
In general, you can visit our Site without the need to disclose personal information. However, there are a number of circumstances in which it is necessary to provide us with your personal data.

We collect your personal data and information in the following cases:
– When you place a purchase order, to communicate with you on the specified contact details, including for delivery by courier from a licensed courier service provider;
– When you register to receive our e-newsletter until you unsubscribe (if the service is available);
– When you participate in a survey, survey, etc. – for the purposes of conducting them and analyzing the results;
– When you register and/or participate in our tastings, initiatives, games and events – for the purposes of conducting them;
– When you have expressed a desire to receive information or assistance by filling in our contact form in order to send you a personalized response;
– In connection with the verification of the information submitted by you to verify your identity and prevent abuse and violations of the rules for using the online store;
– In the course of our communication on initiatives, events and other activities that are announced on the Page;
– When you make comments or provide us with additional information, provided the Page allows this. In this case, we can use integrated plugins of any of the popular social networks.
– In relation to any section of the Page where you knowingly and voluntarily provide personal information and data.
– When making payments for your orders;

When you use your profile on social networks such as Facebook and Instagram to use the Page, we have the right to process in good faith and lawfully, your personal data that you have made available on your profile, in accordance with the rules of the relevant social network.

In summary, we process your personal information and data for the following purposes:
– In response to your inquiries;
– To process your orders, deliveries, payments and communication with you;
– To send information about various functionalities of our Page or news about our products;
– To ensure publicity and transparency of our activity;
– To cover our events and achievements;
– To inform you about changes in our policies;
– To personalize communication with you;
– To send newsletters, letters, invitations to events, as well as information about initiatives, activities and projects by e-mail or otherwise; to register or participate in an event;
– To optimize or improve our initiatives and activities;
– For the purposes of research and development of our activity;
– For editorial purposes when preparing publications related to the activities of Platinum Brands or Katarzyna Estate or other persons related to us;
– For the purposes of detecting, investigating and preventing actions that may violate our policies or be illegal;
– To administer payments;

On what basis do we process your personal data?

Contractual basis and pre-contractual relationship – Your personal data is necessary to take steps at your request before concluding a sales contract, which can be informal, as well as for its implementation.

Legal Obligation – The processing of your data is necessary to comply with the obligations imposed on us by law, e.g. for financial – accounting.

Public interest – It is possible that conditions may arise in which it is necessary to carry out activities for the performance of a task in the public interest.

Your consent – If there is no other reason for the processing of your personal data.

Legitimate interest –For our loyalty program and in cases where we personally inform about various initiatives of Platinum Brands, including tastings and other events, as well as to notify you of changes in our organization, activity and products, if there is no other reason for their processing.

Taking into account the limitations regarding the processing of personal data, guarantees and protection measures applied by us, certain activities of processing personal data are based on the legitimate interests. Your personal data may be necessary for the purposes of our legitimate interests in our capacity as a merchant and distributor of wines. Platinum Brands’ marketing activity is based on legitimate interest. Our activities based on legitimate interest do not exceed your interests, fundamental rights or freedoms that are adequately protected. You can contact us at any time at the contact details provided to request more information about the processing of your personal data on this basis. When your data is processed on the basis of a legitimate interest, you have the opportunity to object to this type of processing, and if necessary, you will be presented with the results of an assessment of whether our legitimate interests prevail over interests, rights and freedoms, in the context of personal data protection.

For how long do we store your personal data?
We store your data only for the period necessary to fulfill the specific purpose for which it is processed or within the statutory period.

In the event that the processing of your personal data is related to the conclusion and/or performance of a contract between us, they are processed for the period of validity of the contract and until the expiration of the legal deadlines for filing a claim. The purpose is to protect our common rights and legitimate interests in the event of a possible legal dispute.

Commercial and accounting information is stored for a period of 10 years in fulfillment of the special requirements of the law.

Who do we share your personal data with?
We are committed to applying the highest standards of ethical and good business practices in all our activities, including with respect to the protection of the personal data of all users of the Site. Except as provided below, we will not transmit or disclose, or allow anyone outside of our organization, access to or use of your personal information.

We may share your data with:
– our partners and service providers, for the purposes of contract performance, incl. in order to improve and optimize our Page;
– partners of Platinum Brands in joint initiatives, co-organizers of events and other activities;
– persons provided for in a regulatory act. These categories of recipients are legally or contractually obligated to maintain the confidentiality and security of any of your personal information and data. They are not allowed to use, disclose or change this information in any way except for the purposes of performing their assigned tasks;
– When it is necessary to disclose your personal data at the request of a state authority within the scope of its competence, we are obliged to do so under the conditions provided for by law;
– Courier services for delivery, as well as payment institutions or electronic money companies for making payments to us, which are independent controllers of personal data and process your data on an independent basis.

Transfer of personal data to third countries or international organizations?
For the purposes of the operation of this electronic store, “Platinum Brands” EOOD does not transfer your personal data to third countries or international organizations.

What rights do you have in relation to the processing of your personal data?

Right to withdraw consent
If you have provided your consent to the processing of your personal data for certain purposes, you can always withdraw this consent for future processing. To withdraw consent, you can send an email to info@katarzyna.bg.

Please note that the withdrawal of consent does not affect the lawfulness of the processing of your personal data on another valid legal basis, as well as the lawfulness of the processing based on the consent given before it was withdrawn.

Right of access
You have the right to request information about whether we are processing personal data related to you.

Right to rectification
You have the right to request that your personal data be corrected if it has changed or is found to be incomplete or inaccurate.

Right to erasure (“right to be forgotten”)
You have the right to request that your personal data be deleted:
– when they are no longer needed for the purposes for which they were collected and are being processed;
– if the basis for processing your personal data has ceased to exist and there is no other legal basis;
– if your personal data needs to be deleted to comply with a legal obligation.

After assessing all the circumstances of this request, we may refuse to delete your personal data if its processing is necessary to comply with our legal obligation, public interest task or in the exercise and defense of legal claims.

Exercising the right to erasure may not affect the rights and freedoms of other persons.

Right to restriction of processing
You have the right to request restriction of processing while we consider your request challenging the accuracy of your personal data. You can request restriction of processing when you do not want your personal data to be deleted in connection with the exercise or defense of legal claims. The restriction of processing can also be applied if you object to automated decision-making or profiling.

Right of portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, widely used and machine-readable format and you have the right to request that we transfer this data to another controller in the following cases:
– The processing is based on a contractual obligation and is carried out in an automated manner;
– When technically feasible

This right does not apply to processing necessary for the performance of a task of public interest. Exercising of the right of portability cannot affect the rights and freedoms of other persons.

Right to object to automated decision-making about you
When decisions are made regarding you, solely on the basis of automated processing of your personal data, including profiling, you have the right to object. This right cannot be applied when automated processing is necessary for the conclusion or performance of a contract between us.

Right of appeal
You have the right to file a complaint with the Personal Data Protection Commission.

What to do if you want to exercise your rights or contact us for further information?
To exercise your rights, you can send us a request to dpo@platinumbrands.bg or by mail to the address: Sofia, 86 “Patriarch Evtimiy” Blvd.

If you would like to receive further information or have any complaints about the way we use your personal data, you can use our contact details set out above.

Cookies policy
https://katarzyna.bg/ uses “cookies” for your convenience when using the site, as well as to track the status of the Page and the way you use the Page. All modern browsers allow you to change cookie settings. You can usually find these settings in your browser’s “options” or “preferences” menu. To be aware of these settings, the following links may help you, or you can use the “Help” button from your browser’s menus for more details:

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome

Cookies and cached images
Cookies and cached files/images may be placed and accessed on your device. During your first visit to our website, cookies and cached images/files are sent to your device that identify your browser. Cookies and cached images/files are small text files that are sent to your browser and stored on your device when you visit a website. All websites use cookies to provide useful features and services for their visitors and facilitate their use. Each website sends its own cookies to your browser. Most browsers are set to automatically receive cookies. You can set your browser to refuse to receive cookies or to send you notifications when it receives cookies. However, please note that if you refuse to receive cookies, you will not be able to take advantage of all the functionalities of our website.

Our website uses the following types of cookies for the purposes explained below:

Functional / system cookies
These cookies allow our website to remember all the ways you choose to browse our website, such as remembering your preferred language, your browser size in order to see the site in the best way on your preferred screen size and etc. The purpose of these cookies is to present the website to you in the best possible way and to make it as easy as possible for you to use it in a way that is most convenient and enjoyable for you. These cookies are used by the site so that your browser can remember the links you have visited, the products you have viewed or remember your login details in your account. System cookies also help you quickly and easily fill in delivery information for a new order by suggesting words, addresses or emails you’ve already used. These cookies are used solely for your convenience and https://katarzyna.bg/ does not have the information from them.

Basic cookies
These cookies are necessary to provide you with maximum convenience when using our website. They, together with the cached files/images, make it possible to load our website as quickly as possible using minimal resources. Without these cookies, you may not be able to use parts of our website or its content may take longer to load, as well as consume a significant amount of traffic and internet connectivity.

Third party cookies
These cookies are used and processed by parties whose services our website uses. These are the Google Maps embedded maps located on our website. These cards are embedded and used according to the third party’s terms of use. It is possible that the third party, in this case Google, sends cookies to your browser, the information from which is processed by the third party. Platinum Brands is not responsible for their content, and how they are processed and are subject to the terms and conditions and cookie policy of the third party and its services.

Facebook cookies
These cookies are used by Facebook to establish a connection between https://katarzyna.bg/ and your Facebook profile when you use the Facebook “like” and “share” buttons integrated in https://katarzyna.bg/ or the comment form under the blog articles. The only purpose is to quickly and easily share or comment on parts of https://katarzyna.bg/

Facebook Pixel
The Page uses the Facebook Pixel – a system for tracking the actions of users of the Page and the way they use it.

Google cookies – these cookies are used by Google to identify the browser, operating system and device from which you are viewing https://katarzyna.bg/ As well as the country you are in or the language of the device you are using. The purpose of these cookies is to give us information in the event of a need to improve the quality of our service for the relevant device, operating system or browser – making additional settings according to the type of site. As well as offering you https://katarzyna.bg/ in an appropriate language depending on your location or the language of the device you are using without the need for additional actions on your part.

In addition, we may use other technologies and ways to collect such information for technical and security reasons.

https://katarzyna.bg/ does NOT target advertising and advertising messages and does NOT provide your personal data to third parties, unless you have personally agreed to this.

More info
More information about how businesses use cookies is available at: www.allaboutcookies.org.

If you have any further questions regarding our privacy policy and the ways in which we use and process your personal data, please contact us at dpo@platinumbrands.bg